We offer 24/7 outsourced solutions with lower costs and support your in-house team.
Lowest rates with US based project manager to help kick-off the project and for ongoing project management
Customer:
We provide live chat and email customer support to your users and prospective customers
- Answering customer questions about the product
- Technical support to navigate and use the web site including login and
password reset
- Pricing and billing/credit card transactions
- Engage customer to close sales
Experience with Liveperson, Live2Person, Live Human, Authorize. Net, Pagea
Experience navigating CRM databases
Quality Control and Reporting:
To maintain quality we monitor our own quality and report to you on a regular basis. Reports include daily output, quality control review data and performance improvement plans as required. Focus is on continuous improvement
Customized services:
We have a short learning curve, we can understand your specific requirements and quickly start the project
No long term commit or contracts - clients pay for the hours our team spends moderating
Free trial available , please contact us